Digital & IT

Technical Business Analyst

Mahwah, NJ, USA

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Technical Business Analyst

At Polestar we don't just drive innovation in our cars – our entire business model is different from our competitors. We’re looking for a creative, innovative, experienced, and hands-on professional to play a key role in supporting our consumer facing digital tools and services for North America.

Let us describe the challenge we offer

As a Technical Business Analyst, you will ensure that business and customer perspectives are addressed, eliciting information to enable delivery. You will work closely with our Digital Team locally to ensure alignment and cross-functional collaboration. This role will be the liaison among different stakeholders in order to understand viewpoints and ensure close alignment for the vision set by Digital Product Managers.

In addition, this role provides context around market, competitive intelligence and customer needs and pain points, to help the team define the work at hand. As such, you will play an important role in ensuring the team is aligned, especially across competence areas.

What you’ll do

  • Provide Technical business analysis support to the North American digital team, contributing to all phases of product and project lifecycles
  • Responsible for liaising between business users and technologists to exchange information in a concise, logical, and understandable way in coordination with the technology team
  • Support your team with executing the Digital strategy, providing fact-based analysis of the business/digital environment for the specific digital product, service, or platform, utilizing information gathered from a variety of resources and channels
  • Work closely with internal teams cross-functionally to document requirements, workflow charts and system diagrams; studying system capabilities and writing specifications
  • Identify process gaps and improve systems by studying current practices and designing modifications
  • Prepare technical reports by collecting, analyzing, and summarizing information and trends
  • Partner with the Product Manager(s) in feature creation and acceptance criteria, communicate trade-offs effectively with various competence groups (Service Designers, UX/UI Designers, Engineers, etc.)

Who you are

  • 3+ years of demonstrated experience working on Digital or IT related projects
  • Bachelor’s Degree in business, information systems, computer science or related degree
  • Experience in various software platforms including SaaS, Custom software development and out of the box software products
  • Must possess technical knowledge around product architecture, application integration and API connectivity
  • Experience documenting business and software requirements with multiple methodologies and tools; understanding of best practice in UI/UX design
  • Software development experience is a plus
  • Proven ability to set expectations, manage deadlines and hold individuals and teams accountable for meeting critical milestones
  • Strong communication and leadership skills
  • Solid knowledge of SDLC (Waterfall and Agile) development methodologies
  • Passion to challenge the status quo, find new solutions and drive out of the box ideas
  • You thrive in an ever evolving environment

Polestar - the guiding star

Polestar is an electric performance brand, determined to improve the society we live in by catalyzing the change to sustainable mobility. We are a global team of highly talented individuals who share a passion to change the world. We challenge conventions and we challenge ourselves for the purpose of innovation. We believe innovation is a team effort and that just like each component is critical to the performance of our cars each person working at Polestar is as important to the team and its performance. We work in close collaboration across empowered global teams that don’t settle for anything less than excellence.

Is this you? If you are interested in joining the Polestar family, don't wait with submitting your application. We apply a continuous selection process, and the job post will be open until the position is filled.

Technical Product Communication

We have an exciting opportunity at Polestar, with deep understanding and commitment for premium products within a fast-paced organization!

Product and Programs
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Technical Product Communication

We have an exciting opportunity at Polestar, with deep understanding and commitment for premium products within a fast-paced organization!

Product and Programs
Gothenburg, Sweden
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