Retail & Sales Operations

Financial Services Operations

Gothenburg, Sweden

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Financial Services Operations

Exciting opportunity within Financial Services for someone who thrives in a fast-paced and dynamic environment. Your responsibility will be for the operations of financial services in various markets.


Let us describe the challenge we offer

In this position within Financial Services, as a part of our global Sales department, you will be part of a growing diverse team involved in a journey towards a more sustainable future. Together, you'll support the business when Polestar now continues to go live in several new markets around our globe. The team has its goal to provide Financial Services solutions, through best-in-class partners, which enable and support the achievement of Polestar’s sales, loyalty, and sustainability objectives.

Depending on your experience and language skills, you will have the overall operational experience for South Europe (Spain, Portugal and Italy), or the Western Cluster (Benelux, UK and Ireland).

The position will be located at our HQ in Gothenburg, Sweden, but you should be prepared for light, ad-hoc traveling within Europe.


What you´ll do

Your main focus in this role will be supporting the establishment and ongoing management of inventory funding, retail financing and retail insurance, as well as subscription services for Polestar in the European market.

Further on, you’ll be the key interface and go-to person in between headquarters, our markets, and external financial services partners for the various markets.

For example, you will:

  • Develop, maintain, and improve the overall governance model
  • Manage ongoing operations which include process improvement, customer journey refinement, coordination of reporting and pricing activities as well as periodical marketing and campaign actions
  • Support markets to achieve their business performance targets (volume growth, penetration levels, renewals, commission income) both for retail finance and insurance by analyzing performance metrics, developing and executing a jointly agreed action plan


Who you are

With your experiences of working in multi-cultural and cross-functional teams, you are familiar with business planning techniques and processes. You’ve had similar responsibilities from a company within finance, automotive, insurance, leasing, retail banking or finance consulting and enjoy working in an international context. To be a great fit for this position we believe you have 5-10 years of relevant work-life experience.

Further on, we believe you have:

  • A professional level of English is of great importance in this role. Knowledge of other European languages such as Spanish, French or Italian is highly beneficial
  • Demonstrated understanding of automotive finance/insurance products and related processes
  • Finished University/Higher Vocational Education in a relevant field, such as Business Management & Administration or similar
  • Ideally complemented with a good understanding on the latest e-commerce trends

We are looking for someone who is flexible, analytical and have a problem-solving mindset supplemented by a hands-on attitude. You appreciate to learn and develop through performing your task and take great own responsibility in delivering results and contribute to the growth. Last but not least, you possess a high level of business acumen, structure and ability to plan, coordinate and execute work with many different stakeholders involved. All of important to be successful and develop in the role.


People at Polestar

We know that a change is needed. We also know that each one of us can help bring about that change. Our commitment to becoming climate-neutral by 2040 is just as important to us as being inclusive, diverse, and innovative. Together, we are creating, collaborating and experimenting to usher in a new era of sustainable mobility.

We are an electric performance brand, determined to improve the society we live in.


Is this you? If you are interested in joining the Polestar family, don't wait with submitting your application. We apply a continuous selection process and the job post will be open until the position is filled.

Are you ready for the journey? Which is electric by the way...

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