Careers

Retail & Sales Operations

Polestar Space Specialist / Store Specialist - Barcelona

Barcelona, Spain

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Polestar Space Specialist / Store Specialist - Barcelona

We are Polestar. We are detail obsessed, performance focused and determined to make the most advanced and exciting electric cars the world has ever seen. We blaze our own trail, one without compromise. We don’t believe in shortcuts. We innovate constantly and we are relentless in our pursuit of the best. We’re expanding, and we need people who share our vision and want to be part of something different.

 

Let us describe the challenge we offer

Polestar has a new take on automotive retail, unlike conventional car dealerships or showrooms, Polestar Spaces are carefully designed, unique retail environments. Our Spaces are centrally located, staffed with product (and service-) specialists, and echo's the design language of Polestar.

The Polestar Specialist will work together with the wider Space team to consistently deliver on an incredible educational, immersive, and exciting experience to all current and future customers. The Space team constitute Polestar’s front line and are their brand advocates, supporting their mission by creating memorable experiences for Space visitors.

This full-time position is located in our Polestar Space in Barcelona, Spain.

What you'll do

As a Polestar Specialist, you will make sure that visitors get inspiration and support to learn about Polestar from the moment they walk into the Space. Polestar has created one of the most innovative vehicles ever made, and you will help deliver an equally innovative and unforgettable customer experience. You will also:

  • Provide a tailored experience based upon guests’ specific interests and agenda
  • Educate and inspire guests by answering their questions
  • Turn curiosity into intense interest by introducing people to the exciting vehicle and services that Polestar offers
  • Build and maintain long-term business relationships with customers
  • Schedule test drives and follow up on the customers by walking them through the purchasing process
  • Act as a role model of Polestar’s culture and behaviors

 

Who you are

As a person, you are curious, creative and enthusiastic. You have a customer-centric mindset, strong communication skills, and an empathetic instinct which allows you to understand the needs of people around you. You are full of energy, self-motivated and make things happen. You know when to lean in and how to work with your team to maintain a trusting environment and achieve great things together.

To be successful in this role you will have a great eagerness to learn and passion for the Polestar brand, their dedication to design, and their commitment to sustainability. Experience in the automotive industry is not mandatory for this role, but you must have:

  • A minimum of 6 months experience in a progressive, client-oriented retail environment
  • Experience working in retail environments with strong branded experiences, drama, public speaking, teaching, sales, event planning or customer care will be positively considered
  • Fluent in Spanish and Catalan

This role will require a valid driving license, an acceptable safe driving record, and the ability to work evenings and weekends.

At Polestar, you will be part of a cross-functional and international team, with English as a natural language for written and spoken communication. Since Polestar’s in a scale-up phase you thrive by working in a fast-paced environment.


People at Polestar

We know that a change is needed. We also know that each one of us can help bring about that change. Our commitment to becoming climate-neutral by 2040 is just as important to us as being inclusive, diverse, and innovative. Together, we are creating, collaborating and experimenting to usher in a new era of sustainable mobility.

We are an electric performance brand, determined to improve the society we live in.

 

Is this you? If you are interested in joining the Polestar family, don't wait with submitting your application. We apply a continuous selection process and the job post will be open until the position is filled.

Are you ready for the journey? Which is electric by the way...

Business Analyst with expertise in Aftermarket

Date
Category
Digital & IT
Location
Polestar Digital

Business Analyst with expertise in Aftermarket

Digital & IT
Polestar Digital
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