Careers

Customer Experience and Service

Aftersales Product Manager Extras/Accessories

Gothenburg, Sweden

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Aftersales Product Manager Extras/Accessories


Polestar is blazing a new trail and we are engaged in electric car performance. Your long-standing experience in electrical products, automotive and/or aftersales would be invaluable to us when working with designing sustainable service offers for increased customer satisfaction.

Let us describe the challenge we offer

Polestar is looking for a new Aftersales Product Manager, to be able to focus on expanding the product portfolio of Accessories - Polestar Extras. Our aim is to guide the industry when it comes to innovative offers around areas such as Performance, Entertainment, Comfort or Lifestyle (for example related to load and tow).

This position is based at our HQ in Gothenburg, Sweden. 

 

What you´ll do

The Product Management Team, a part of the Car Service & Repair Experience department, is a team with a mission to deliver winning products, Extras and spare parts, throughout the car lifecycle that exceed the customers’ expectations. The Product Manager is responsible for the product planning and execution of Extras throughout the Product Lifecycle, including gathering and prioritizing product and customer requirements, defining the Extras product vision, and working closely with engineering, sales, marketing and support to ensure revenue and customer satisfaction goals are met.

Further on you will:

  • Work with external third parties to assess partnerships when it comes to e.g. circularity.
  • Be an expert with respect to the area of electrification in the automotive industry.
  • Set pricing to meet revenue and profitability goals.
  • Deliver a monthly revenue forecast.
  • Propose an overall budget to ensure success.
  • Brief and train the sales force at quarterly market meetings.
  • Act as a leader within the company.

 

Who You Are

As mentioned above, your long-standing experience in electrical products, automotive and/or aftersales would be invaluable to us when working with designing sustainable service offers for increased customer satisfaction. You have a finished university degree, preferably in Industrial Engineering, and 7+ years of work-life experience within the field. You have a strong wish to create the future of electric vehicles and Direct to Consumer Aftersales. You have strong communication skills and feel confident standing in front of members of the Executive management team to sell your innovative ideas around the product portfolio. 

You are enthusiastic, motivated, well-organized and driven. You have a holistic view, including vision, business, and customers and English is a natural language for you to use in written and spoken communication. You work well individually as well as in a team. Personal fit will be of great importance in this recruitment, as we are actively working to build a team with diverse experience, gender and background.

 

People at Polestar

We know that a change is needed. We also know that each one of us can help bring about that change. Our commitment to becoming climate-neutral by 2040 is just as important to us as being inclusive, diverse, and innovative. Together, we are creating, collaborating and experimenting to usher in a new era of sustainable mobility.

We are an electric performance brand, determined to improve the society we live in.

 

Is this you? If you are interested in joining the Polestar family, don't wait with submitting your application. We apply a continuous selection process and the job post will be open until the position is filled.

Are you ready for the journey? Which is electric by the way...


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