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Digital & IT

Digital Leads - Polestar Digital

Gothenburg, Sweden

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Digital Leads - Polestar Digital

Polestar is currently looking for a number of Digital Leads to join our team in 2022. The Digital Lead (Product Owner) at Polestar owns the vision and the roadmap for a digital product area.

 

Let us describe the challenge we offer

Polestar’s Digital department is a key enabler of the entire business, leveraging best-of-breed technology to create critical digital products across several domains.

Two of the most customer-facing domains are called Digital Commerce Solutions and Customer Acquisition & Services (CAS) and both have ambitious growth plans in 2022.

CAS delivers digital solutions that enable the acquisition of new customers and provides services to existing customers. The primary goal is to provide a world-class experience in both physical and digital touchpoints. The domain is a key enabler of Polestar's overall strategy as a D2C brand and the increasingly important aftermarket business. Product areas within the area include the polestar.com website, Sales & CRM tools, Customer Interactions (test drive, Spaces), In-car and Mobile apps and Ownership Experience (charging, service booking).

Digital Commerce Solutions is responsible for the delivery of D2C and B2B digital solutions to be consumed by the different customer journeys for both Retail and Fleet customers. Product areas found within Commerce include Polestar’s Car Configurator tool, Digital Storefront (pre-owned, extras webshop), Checkout, Order & Delivery, as well as Financial Services Partner integrations and the Fleet business.

 

What you will do

The Digital Lead owns the vision and the roadmap for the digital team and is accountable for planning & execution. They are also accountable for specific business KPIs, and responsible for ensuring capacity demand and supply matching is upheld, on a long-term and sprint-basis. They work closely with their team to ensure business value and user feedback is translated into new developments when necessary. Through their understanding of the market/industry, customer needs and their tech-savviness, Digital Leads ask the right questions and thereby steer their team in the right direction. They are also relationship builders, working alongside external and internal stakeholders to support their team in developing their digital products, services and platforms.

Tasks you will be accountable for:

  • Set the vision for the Digital Team, and communicate this effectively to the team members as well as stakeholders outside the team and Digital Product Area
  • Collaborate with e.g., Digital Strategy team (under Deputy CDO/CTO), Head of Domain and DPM, to ensure the overarching Digital vision and solutions align with the team's strategy and requirements
  • Set the end-to-end output strategy, from inception to production, for the team's digital products, services and platforms
  • Set prioritization in terms of capacity, including flagging change in resource needs to DPM
  • Responsible for following up on team-level KPIs and OKRs, and if needed steer the team's direction to meet set KPIs/OKRs
  • Support the DPM in budget-planning for the Digital Product Area

 

Who you are

We are looking for you with high energy and a brave spirit willing to challenge the status quo. You get excited about trying new solutions outside standard approved and inspire your teammates to do the same and reach their maximum potential. In Polestar we embrace a culture of trust and complete transparency, to fit into the team you share those values with us. You possess strong communication and listening skills and are able to fluently adjusts content and details to fit the target audience. You are not the one afraid to “roll up the sleeves” and seek to go outside the comfort zone to learn – pushes teams to do the same.

To be a great fit for this position we believe you have:

  • Proven track record of performing in a similar role, with demonstrable skills in leading teams toward a product vision in an agile setting
  • Strong collaborator with cross-functional teams from tech, design, and business
  • Excellent listener and strong communication skills to be able to create trust and convey complex ideas and alternatives to the team and all stakeholders in different areas (such as Marketing, Sales, Finance, IT)
  • Experience with the direct to consumer or B2B sales model
  • Understanding and knowledge of various roles within an automotive organization and how they interact with the digital product offering

At Polestar, you will be part of a cross-functional and international team, with English as a natural language for written and spoken communication. Since Polestar’s in a scale-up phase you thrive by working in a fast-paced environment.

 

People at Polestar

We know that a change is needed. We also know that each one of us can help bring about that change. Our commitment to becoming climate-neutral by 2040 is just as important to us as being inclusive, diverse, and innovative. Together, we are creating, collaborating, and experimenting to usher in a new era of sustainable mobility.

We are an electric performance brand, determined to improve the society we live in.

 

Is this you? If you are interested in joining the Polestar family, please submit your CV and personal letter (optional) as soon as possible. We apply a continuous selection process; interviews will be held continuously.

Are you ready for the journey? Which is electric by the way...

Solution Architects - Polestar Digital

A chance to design and create some of Polestar's most critical digital products.

Date
Category
Digital & IT
Location
Gothenburg, Sweden

Solution Architects - Polestar Digital

A chance to design and create some of Polestar's most critical digital products.

Digital & IT
Gothenburg, Sweden
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