Retail & Sales Operations

Space Manager

Beijing, China

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Space Manager

Polestar - the guiding star.

We are an electric performance brand, determined to improve the society we live in. Our focus is on uncompromised design and technology. Passion and emotion drive us, electricity and innovation drive our cars. Our products are excellent, efficient and entertaining. In Polestar’s future, there is no room for shortcuts, excuses or compromises. We are all in, dedicated on our ambition. Guiding our industry forward through pure, progressive, performance.

 What you’ll do

The Space Manager will lead the Space team to consistently deliver an educational, immersive, and exciting experience to all their current and future customers.  The Space team constitute Polestar’s front line and are their brand advocates, supporting their mission by creating memorable experiences for their visitors.

 As a Space Manager, you will make sure that visitors get inspiration and support to learn about Polestar from the moment they walk into the Space. Polestar has created one of the most innovative vehicles ever made, and you will help deliver an equally innovative and unforgettable customer experience. You will also:

  •  Coordinate, manage and provide direction to the Space team
  • Ensure that the team are providing tailored experiences based on our customers’ specific agenda or requirements
  • Help Polestar to maintain a healthy sales pipeline by leading the team to collect customer information
  • Schedule test drives and follow up on customers by walking them through the purchasing process
  • Act as a role model of Polestar’s culture and behaviors
  • Inspire and coach the team to create the energy and excitement around Polestar offers, including vehicle, financing solutions, service etc.

Who you are

As a person, you are curious, creative and enthusiastic. You have a customer-centric mindset, strong communication skills, and an empathetic instinct which allows you to understand the needs of people around you. You are full of energy, self-motivated and make things happen – never settling for just the status quo.  

As a leader, you are supportive of your team and are happy to provide a high level of support for team members to drive change and development. You provide guidance and communicate clearly to maintain a trusting environment and bring out the best in the team.

 Your experience

To be successful in this role you will have a great eagerness to learn and passion for the Polestar brand, their dedication to design, and their commitment to sustainability.  Experience in the automotive industry is not mandatory for this role, but you must have:

  •  More than 2 years of experience in a client-oriented retail environment
  • More than 2 years of experience in leadership and people management
  • Additional experience working in retail environments with strong branded experiences, drama, public-speaking, teaching, retail sales, event-planning or customer care will also be positively considered
  • Have the ability to quickly demonstrate a mastery of all Polestar products and services

This role will require a valid driving license, an acceptable safe driving record, and the ability to work evenings and weekends.

Is this you? If you are interested in joining the Polestar family, don't wait with submitting your application. We apply a continuous selection process and the job post will be open until the position is filled.

Are you ready for the journey? Which is electric by the way...

Solution Architect to Customer Interactions

Digital & IT
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Solution Architect to Customer Interactions

Digital & IT
Polestar Digital, Gothenburg
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