Digital & IT

UX Designer - Car Configurator - Digital Commerce Solutions

Gothenburg, Sweden

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UX Designer - Car Configurator - Digital Commerce Solutions

Hi there, we are currently looking for a UX Designer to join our Car Configurator team.  

If you are reading this, you probably already know that Polestar is an electric performance car brand. We work hard to create a unique experience for the customer, owner and driver. The thrill of driving the car, the digital experience of buying, owning and controlling a Polestar require us to push the limits of technology and software development. Sustainability has been there from the beginning and we have set a moonshot goal for climate-neutral cars in 2030. There is an ocean of opportunities in this for talented IT professionals who wants to dive in and make a difference.  


About the Digital Commerce Solutions Domain, Storefront Solutions Area and Car Configurator 

The Digital Commerce Solutions Domain within the Digital Department is responsible for the delivery of digital solutions to be consumed by the different customer journeys for both Retail and Fleet customers. The domain leverages a best-of-breed of technology, combining bespoke solutions with commercial technologies. The domain plays a critical role in enabling Polestar’s direct-to-consumer/company model at scale and constantly evolving into future business models. 

The car configurator is part of the product area Storefront Solutions which is responsible for delivering and maintaining Digital Storefront Products to allow the visitor to explore and select Polestar's vehicle offerings and accessories. The car configurator covers both frontend components, enabling visitors to explore and select Polestar vehicles, and backend componentsserving the frontend with required product, price and configuration data. 

The car configurator is a key sales tool in the digital purchase process and a critical component to deliver on Polestar's business goals, customer experience and high brand standards. 


About the role 

As a UX designer at Polestar, you will be responsible for realizing the digital brand vision. You will ensure that the digital product, in this case the car configurator, is designed to optimize the customer experience and usability while securing a consistent design across digital products. As a UX designer, you will also work closely and collaborate with Digital Designers, Service Designers and the Digital Strategy team (under Deputy CDO) to ensure the desired methodologies and practices are used when designing the digital products. 


What you will do 

  • Advocate for user-centred design solutions 
  • Conduct user research to discover insights, define user-personas, and map user-journeys
  • Create distinctive and branded digital experiences that are desirable and consistent across multiple platforms, devices and channels
  • Develop new solution concepts, storyboards, detailed interaction designs and screen flows, and prototypes to clearly articulate Digital products
  • Conduct concept and usability testing to iteratively validate and improve design solutions
  • Actively collaborate as part of your digital team to ensure designs are feasible and implemented accurately
  • Track user experience metrics and reports on the success of UX improvements, including analytics 


Who you are 

  • Skilled at creating user friendly, interactive design solutions for branded consumer applications 
  • Proven experience working in design teams in a Digital product development setting
  • Able to plan, conduct, and synthesise user research and usability testing at various stages of the design process
  • Strong communication skills with the ability to articulate the value of a design choice users and non-designer stakeholders
  • Synthesises abstract ideas into tangible solutions for design 
  • Automotive industry knowledge and enthusiasm is a plus
  • Minimum of 4 years experience working with interaction or UX design.  


Personal qualities 

  • Passion to challenge the status quo, find new solutions and drive out of the box ideas – loves and embraces change
  • Believes in a non-hierarchical culture of collaboration, transparency, safety, and trust
  • Not afraid to “roll up the sleeves” and seeks to go outside the comfort zone to learn – pushes teams to do the same
  • Empowers others to fail, learn, and grow 
  • Experimental mindset to drive innovation
  • Great listener who is keen to gather and use input from the team 


Polestar - the guiding star 

Polestar is an electric performance brand, determined to improve the society we live in by catalyzing the change to sustainable mobility. We are a global team of highly talented individuals who share a passion to change the world. We challenge conventions and we challenge ourselves for the purpose of innovation. We believe innovation is a team effort and that just like each component is critical to the performance of our cars each person working at Polestar is as important to the team and its performance. We work in close collaboration across empowered global teams that don’t settle for anything less than excellence. 

At Polestar, the sky is the limit. 


Is this you? If you are interested in joining the Polestar family, don't wait with submitting your application. We apply a continuous selection process and the job post will be open until the position is filled. 

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