Digital & IT

Solution Architect - Customer Interactions

Gothenburg, Sweden

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Solution Architect - Customer Interactions

We are currently looking for a Solution Architect to join our team!

If you are reading this, you probably already know that Polestar is an electric performance car brand. We work hard to create a unique experience for the customer, owner, and driver. The thrill of driving the car, the digital experience of buying, owning, and controlling a Polestar require us to push the limits of technology and software development. Sustainability has been there from the beginning, and we have set a moonshot goal for climate-neutral cars in 2030. There is an ocean of opportunities in this for talented IT professionals who want to dive in and make a difference.


The Customer Interactions Product Area

Product Area Customer Interactions is responsible for delivering and maintaining Digital Products supporting customer touchpoints such as Sales tools, Events, Test drives, Space development & operations and Space establishments. The Product Area Customer Interactions is part of the Customer Acquisition and Services domain, we deliver digital solutions that enable the acquisition of new customers and services to existing customers. Our primary goal is to provide our customers with a first-class experience in both the physical and digital touchpoints. The domain leverages a best-of-breed of technology, combining bespoke solutions with commercial technologies. The domain is a key enabler of Polestar's overall strategy as a Direct-to-consumer brand and the increasingly important aftermarket business.

About the role

As the Solution Architect you will own the technical and architectural decisions for your product team, valuing simplicity and are willing to challenge technical constraints and procedures to achieve robust and scalable solutions. You will be the visionary force behind the technical solutions and are responsible for planning and developing the architectural runway in collaboration with the Domain Architect. You will also ensure that solutions meet business needs and are compatible with existing architectures.

Our technical landscape consists of .NET Core, Node.js, Typescript, React.js, GraphQL. Our applications run in AWS on a serverless architecture using lambda functions and services such as DynamoDB.


What you will do

  • Design the overall technological architecture of the Digital product with the help of the teams and Domain Architect
  • Ensure solutions align to the enterprise policies as defined by the Architecture & Standards team
  • Guide teams on technology strategy related to DevOps practices
  • Ensuring solutions development are scalable and global by design
  • Coach the development team and help with code reviews
  • Identify and remove technical impediments, in collaboration with the Domain Architect
  • Work with Digital and Technical Leads to align the roadmap with strengths and opportunities within the technical stack
  • Constantly work with improving the Digital product/service/platform, not afraid to challenge the status quo
  • You will own the list of identified technical debt for a digital product/service/platform, prioritize it together with the domain architect, and work with the team to gradually reduce technical debt associated with the digital product/service/platform, as well as cross-cutting domain issues in the sprints
  • Provide the teams with policies and guidelines regarding software engineering practices to ensure stability, scalability and performance

Who you are

  • Seasoned technical lead with deep insight into newest technology trends
  • Significant experience with a modern enterprise setup using event driven microservices.
  • Experience with cloud technologies and services, preferably serverless.
  • Can make architecture decisions at both team and Digital product level
  • Experience working on projects that span multiple organizations and business units
  • Keen sense of design thinking
  • Experience managing technical priorities within backlog
  • Strong communication skills with ability to align the organization on complex technical decisions
  • Experience with modern development practices including DevOps, agile methodologies, microservice development, serverless, and cloud infrastructure. 

Personal Qualities

  • Active coach and mentor whose goals are to grow and maximize the team’s potential
  • Excited about trying new solutions outside standard approved
  • Embraces a culture of trust and complete transparency
  • Promotes free thought and is energized by ideas from others in team
  • Brave and rebellious, willing to challenge status quo

Polestar - the guiding star

Polestar is an electric performance brand, determined to improve the society we live in by catalyzing the change to sustainable mobility. We are a global team of highly talented individuals who share a passion to change the world. We challenge conventions and we challenge ourselves for the purpose of innovation. We believe innovation is a team effort and that just like each component is critical to the performance of our cars each person working at Polestar is as important to the team and its performance. We work in close collaboration across empowered global teams that don’t settle for anything less than excellence.

Is this you? If you are interested in joining the Polestar family, don't wait with submitting your application. We apply a continuous selection process and the job post will be open until the position is filled.

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