Careers

Customer Experience and Service

Specialists for Polestar’s Space

Vienna, Austria

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Specialists for Polestar’s Space

Polestar is expanding. We are detail obsessed, performance focused and determined to make the most advanced and exciting electric cars the world has ever seen. We blaze our own trail, one without compromise. We need people who share their vision.

Polestar are now recruiting one Polestar Specialist for Polestar’s Space in central Vienna. Polestar.com | spaces

Polestar wants to make buying a car as fun as owning it. So, we’ve carefully designed our retail spaces to inspire, inform and delight our customers. 


What we offer

The Polestar Space is bringing a new approach to automotive retail. In contrast to the traditional car dealership, Polestar Spaces will be creative environments where you can physically interact with both their digital brand and their product experts. You’ll also be able to examine the inner workings of the car, as well as having the opportunity to take them for test drives without compromise. Our Spaces are centrally located, staffed with product specialists and echoing the design language of Polestar. They don’t believe in shortcuts, they innovate constantly, and they are relentless in their pursuit of the best. At Polestar, the sky is the limit.


What you´ll do

At Polestar you will together with the Space team make sure to consistently deliver on an incredible educational, immersive, and exciting experience to all their current and future customers. The Space team constitute Polestar’s front line and are their brand advocates, supporting their mission by creating memorable experiences for their visitors.

You will make sure that visitors get support to learn about Polestar from the moment they walk into the space. They have created one of the most innovative vehicles ever made, and you will help deliver an equally innovative and unforgettable customer experience.

As a Polestar Specialist, you will introduce people to the exciting vehicle and services from Polestar, turning curiosity into intense interest, building and maintaining long-term business relationships with your customers. It´s your role to excite guests by answering their questions and providing a tailored experience based upon their specific interests and agenda


Competence and experience is important, but personality is key!

As a person, you are curious, creative and enthusiastic, have a strong and customer focus and thrive on interactions with customers as well as with the team. You have strong communication skills and are a person who make things happen. It is also important to be able communicate in a transparent and human-centric manner to maintain an open and trusting environment within your area of the business. Moreover, your aim and focus is to always deliver an uncompromised, progressive and relevant customer experience in world class.  

We also see that you:

  • Have experience from service and working with retail in a progressive and client-oriented environment
  • Have an interest and a curiosity to change the car industry, and therefore we encourage applicants from different industries
  • Are fluent in German and preferably in English
  • Are super service minded and solution-oriented


This role will require a valid driver’s license, an acceptable safe driving record, and the ability to work some evenings and weekends.


Polestar - the guiding star.

We are an electric performance brand, determined to improve the society we live in. Our focus is on uncompromised design and technology. Passion and emotion drive us, electricity and innovation drive our cars. Our products are excellent, efficient and entertaining. In Polestar’s future, there is no room for shortcuts, excuses or compromises. We are all in, dedicated on our ambition. Guiding our industry forward through pure, progressive, performance.

 

Is this you? If you are interested in joining the Polestar family, don't wait with submitting your application. We apply a continuous selection process and the job post will be open until the position is filled.

Are you ready for the journey? Which is electric by the way...


Salary 23604 EUR

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Date
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